For ages 21+ only

Responsible Gaming at ap66 — Stay Safe

Enjoy entertainment within your limits. ap66 provides deposit limits, self-exclusion and time-out features to keep you safe — because responsible gaming is the best way to play.

Safe Betting

What is Responsible Gaming and why does it matter?

Online betting and casino gaming can be an enjoyable form of entertainment, but it should always be enjoyed responsibly. ap66 believes that responsible gaming is not just a policy — it is our commitment to every player. We want you to enjoy entertainment in a safe environment and ensure that gambling never becomes a problem.

Responsible gaming means setting your budget, respecting time limits, and not placing gambling above other important areas of your life. ap66 provides a range of protective tools for players in Bangladesh to help you stay within your limits.

Remember, gambling is only for people aged 21 and above. ap66 follows an age verification process when creating an account to ensure the protection of minors.

Protection Tools — In Your Control

ap66 provides the following tools to help you stay in control of your gaming habits. Contact us via 24/7 live chat to activate any of them.

Deposit Limit

Set a daily, weekly or monthly deposit limit. Once set, it takes effect immediately. A cooling-off period applies when increasing a limit.

Time-Out

Temporarily close your account for a set period of between 24 hours and 30 days. Login and betting will be completely disabled during this time.

Self-Exclusion

Choose self-exclusion for a longer break. Options range from 6 months to a permanent closure. Your account cannot be reactivated while the exclusion is in place.

Session Time Limit

Set how long you want to play in each session. When the time is up, the system will alert you and ask you to log out.

Loss Limit

Set a maximum loss amount for a day or week. When this limit is reached, betting will stop automatically to prevent further losses.

Account Lock

Lock your account immediately when needed. Just send a message in live chat — our team will act right away.

How to Activate Protection Tools?

You can enable your preferred protection feature in just a few steps.

Open Live Chat

Contact the 24/7 live chat support on the ap66 website.

State Your Tool

Tell the agent which protection feature you want — deposit limit, time-out or self-exclusion.

Identity Verification

For security, the agent will verify your account details.

Instant Activation

After verification, your chosen limit or break is activated immediately.

Warning Signs of Problem Gambling

If any of the signs below apply to you, it is time to seek help. This is not a sign of weakness — it takes courage to keep yourself safe.

Repeatedly placing bets to try to win back lost money
Borrowing money from family or friends to bet
Trying to stop gambling but being unable to
Feeling restless or irritable when not playing
Prioritising gambling over daily responsibilities, family or work
Lying or hiding the truth because of gambling
Betting with money meant for bills or food
Playing to escape stress or loneliness

Responsible Gaming Tips

These simple habits will help you maintain the right balance between entertainment and safety.

Set a budget before you play and stick to it
Take regular breaks instead of playing for long stretches at a time
Do not try to chase losses when you lose
See gaming as entertainment, not as a way to earn money
Never place bets under the influence of alcohol or medication
Use the deposit limit feature
Choose a time-out or self-exclusion when needed
Spend time with family and friends and stay connected

৳200

Minimum Deposit

৳800

Minimum Withdrawal

21+

Age Restriction

24/7

Live Chat Support

Need Help? We Are Here for You

If gambling is causing problems in your life or the life of someone close to you, do not face it alone. The ap66 support team is always ready to help.

ap66 Support Centre

Contact us in Bengali about anything related to responsible gaming. Our trained team will help you set the right protection tools, establish account limits, or go through self-exclusion if needed.

Live Chat: 24 hours, 7 days — instant support in Bengali

Email: [email protected]

Complete confidentiality — your information is kept safe

Response time zone: BST (UTC+6)

Responsible Gaming FAQ

Contact ap66's 24/7 live chat and let us know your preferred limit — daily, weekly or monthly. The agent will verify your identity and activate the limit immediately. Reducing a limit takes effect instantly; a cooling-off period applies when increasing one.

A time-out is a short-term break — from 24 hours up to 30 days. Once the period ends, your account is reactivated automatically. Self-exclusion is a longer-term decision — from 6 months up to permanent — and cannot be reversed while the exclusion is active.

No. Opening a new account using the same details while a self-exclusion is active is strictly prohibited. Our system detects and blocks this automatically. This is done for your protection.

No. ap66 strictly follows a 21+ age policy. Age verification is mandatory when registering an account. If you suspect a minor is using your account, contact us immediately via live chat.

Yes, gambling can become addictive for some people. It is a recognised mental health condition. If you feel that gambling is getting out of your control, seek help without delay. Both the ap66 support team and professional mental health services are available to you.

When self-exclusion is activated, you are given the opportunity to withdraw any eligible balance in your account. Speak to us via live chat before activating the exclusion to find out more.

Enjoy Safely on ap66

Play responsibly — enjoy cricket betting, slots or live casino, all within your limits.

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